Privacy Policy
Gorgeous Cosmetics is committed to supporting the ‘National Privacy Principles for the Fair Handling of Personal Information’ and complying with the Privacy Act 1988 (Cth), which has set clear standards and guidelines for the collection, access, storage and use of Personal Information that we may obtain during the course of our business with you.
This Privacy Policy is designed to give you information on how and why we collect personal information from you, the nature of personal information that we may collect from you, how we manage that personal information, what sort of information we collect and how we hold, use and disclose that personal information. It is important to us that your visit to our Site is always enjoyable and always we do our best to ensure that your privacy is respected. It is important for you to understand what information we collect about you during your visit to our Site and what we do with that information. Your visit to the Site is subject to this Privacy Policy and our Terms and Conditions.
What information Gorgeous Cosmetics collects from you
We do not collect personally identifiable information about you, except when you provide it to us. So that we can provide you with our products or services, we may request personal details such as your name, address, telephone number or e-mail address. Australian Privacy laws allow us to collect your personal information directly from you if it is reasonable and practical to do so. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information.
When you provide your personally identifiable information on the Site, you are giving your consent to the collection, use and disclosure of your personally identifiable information as set out in this Privacy Policy.
Where we have collected personal information about you from another source, we will take reasonable steps to ensure that you are made aware of the following:
- The fact that we have collected personal information about you and how you can contact us regarding the collection of this personal information;
- How you can gain access to the personally identifiable information collected;
- Why we collected the personally identifiable information;
- Who we would usually disclose such personally identifiable information to;
- Any law requiring us to collect personally identifiable information.
You have no obligation to provide any information requested by us however, we may not be able to provide you with the products or services you require if the provision of the product or service depends on the collection of that information, including if the collection of that information is required by law.
How Gorgeous Cosmetics uses your personally identifiable information
The personally identifiable information that we collect is generally used to provide you with our products or services. We do not use or share personally identifiable information for any purpose other than for the purpose for which it was disclosed. We do not provide or sell personally identifiable information to other organizations without your consent. However we may disclose personally identifiable information to our service providers in connection with providing our product or service to you.
By providing your personally identifiable information to us, you acknowledge that and consent to the following:
- We may collect and use your personally identifiable information for the purpose disclosed to you.
- You are authorised to provide such information to us.
- That any information provided may be disclosed on a confidential basis to our third party contractors, agents or suppliers.
Information provided during the registration process or at other times when you submit personally identifiable information, may be used by us to create and deliver to you emails such as our newsletters, surveys or other email messages containing product, services and event information, tips or promotions (“Opt-In Emails”). If you prefer not to receive such Opt-In Emails, simply reply email back to the first one you receive with the words “UNSUBSCRIBE” in the subject line. You may receive the benefit of hearing from us via mail or phone even if you have not opted-in to receive email.
If you have elected to provide us with your contact information, for example, by registering at the Site or emailing us, we may provide you with service related announcements concerning the Site or contact you regarding your customer service requests. For example, we may contact you to respond to product questions or concerns that you may express. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that we offer our customers.
Use of personally identifiable information by related companies
When you submit personally identifiable information on this Site, the information you provide may be shared with our affiliates and our other divisions that distribute and market our products (“Related Companies”). Related Companies may use this information in accordance with this Privacy Policy.
Keeping information accurate and up to date and opt-out
We take all reasonable steps to ensure that all personally identifiable information we hold is accurate. You may contact us at any time and ask for its correction if you feel that the personally identifiable information we have about you is inaccurate or incomplete. Simply contact us through the form on the “Contact Us” page of our Site
You may opt-out of receiving future Opt-In Emails from us by replying emailing us with the words “UNSUBSCRIBE” in the subject line. Please note that this opt-out only applies to our Opt-in Emails and not other forms of communications.
Keeping information secure
We take measures to ensure your personally identifiable information is protected from unauthorised access, loss, misuse, disclosure or alteration, both online and offline. We store personally identifiable information in different ways, including in paper and electronic form. We use security procedures to protect the personally identifiable information we hold. Access to and use of personally identifiable information within our organization is appropriately limited by us to prevent misuse or unlawful disclosure of that personally identifiable information by others.
Disclosure of personally identifiable information
a. Fraud protection and compliance with law
We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
b. Service providers
We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, webhosting companies, fulfillment companies (eg. companies that coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.
c. Special events
If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit to our Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties. We are not responsible for and expressly disclaim all liability for any use of the information provided to such third parties.
Cookies and IP Addresses
A cookie is a piece of data that enables us to track and target your preferences. We may use cookies to enable us to identify you as a return user and personalize and enhance your experience and your use of the Site. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to warn you before accepting cookies. If you have set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. If you reject our cookies, you may still use the Site, but you may be limited in the use of some of the features. We use cookies to help us improve our service to you when you access our site and to ensure that our site remains easy to use and navigate. We may also use IP addresses to analyse trends, administer the Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction.
Links to external/third party websites from the Gorgeous Cosmetics website
If our Site contains links to or from external/third party websites, those websites are not subject to our privacy standards, policies and procedures. We recommend that you make your own enquires as to the Privacy Policies of these third parties. We are in no way responsible for the privacy practices of these third parties. This Privacy Policy applies only to the information we collect on our Site.
Accessing your personally identifiable information
On your request we will provide you with access to any of your personally identifiable information we hold (except in the limited circumstances recognised at law). If you require access to your personally identifiable information, please contact us via our “Contact Us” page and detail your request. Proof of identity is required before any information will be provided. For most requests, your information will be provided free of charge, however it may be necessary to charge a reasonable fee if your request requires a substantial effort on our part.
Resolving your privacy issues
If you have any issues you wish to raise with us regarding, or would like to discuss any issues about, our Privacy Policy, please contact us directly by telephone, letter or by email with your issues or queries.
Notification of changes
We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. Please check back to this page from time to time, as we may make changes periodically to this Site without issuing notice to you. Please note that our rights to use your personally identifiable information will be based on the privacy policy in effect at the time the information is used.
Contacting us
Again, it is important to us that your visit to our Site is always enjoyable and we always do our best to ensure that your privacy is respected. If you have any questions, comments or concerns about the Site’s privacy practices, please contact us via the “Contact Us” page on this Site.
More information
More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner’s website www.privacy.gov.au
